Knowledge AIBeebot Navigator

Like a “ChatGPT”, but connected to your knowledge base

Beebot Navigator turns your knowledge base into a smart support hub for the whole team — with precise, sourced, hallucination-free answers.

0

setup needed to activate

100%

inside Beedoo's infrastructure

Real time

synced with your Wiki

Capabilities

Much more than questions and answers

Navigator is a specialized assistant that answers, summarizes, organizes and guides based on your company's official knowledge.

Employee consulting Beebot Navigator

Answers specific questions based on Wiki articles

Accesses and processes your knowledge base to deliver precise, contextualized answers to technical, operational or procedural questions — always up to date with your operation's policies, rules and data.

Generates clear summaries of long procedures

Synthesizes your knowledge base articles into summaries that highlight the most relevant information. Speeds up the interpretation of complex content and surfaces quick insights during the conversation.

Lists the most important points from technical articles

Identifies and extracts the most important topics from documents, processes or instructions, creating clear, organized lists. Makes it easier to quickly grasp requirements and key product or service features.

Creates practical step-by-step guides for tasks

Using your knowledge base, generates step-by-step guides for specific tasks or processes, without inventing new instructions. Steps are tailored to the user's question at that moment.

Predictive AI

Your team doesn't know what to ask? Beebot does.

With predictive AI, Navigator suggests new questions the user hasn't even thought to ask yet — and already delivers the answers. This speeds up learning and turns doubts into proactive knowledge.

Beebot suggesting “did you mean” related questions
Experience and control

Smooth for users, in control for admins

For users

Always pick up where you left off — take your history anywhere.

  • View the entire conversation history
  • Pin the messages that mattered most
  • Filter by specific topics
  • Continue the conversation on any device

For admins

Restrict users and track metrics — you stay in control.

  • Restrict who can and can't use it
  • Create pre-defined questions for users
  • Real-time interaction metrics management
  • Like/dislike feedback per answer
Reports

Powerful reports to understand everything that's happening

  • Volume of questions asked
  • Most frequent questions
  • Most used articles
  • Most active users
  • Report exporting
  • Custom dashboard creation
  • Integration with BeeG.Data for advanced analysis
Beebot Navigator reports dashboard on a laptop
Security

Your knowledge base is protected. The answer is always correct.

Hosted 100% within our own infrastructure, Navigator is not connected to OpenAI, Microsoft or any other external LLM. Plus, each user only gets answers from content they're allowed to see.

Permission-based access

Won't answer questions outside the team's daily scope, nor share information the user isn't allowed to access.

No hallucinations

Answers come from your Wiki, training materials and official company knowledge — always with real operational context.

Encrypted data

All traffic and storage follow Beedoo's encryption and governance standards.

Model inside Beedoo

No company content is sent to train third-party models. All processing stays within our infrastructure.

Beebot Navigator security shield
Beedoo data encryption

End-to-end encryption

Your data protected inside Beedoo's infrastructure.

Not connected to external LLMs

OpenAI, Microsoft and other LLMs are not used
Beebot consulting the knowledge base by access permission

Knowledge base access tailored to each user

Beebot Navigator won't answer questions unrelated to teams' daily work. Nor will it share information the user isn't allowed to access. That's content segmentation taken seriously.

Activation

Activate now, and everything works like magic

No setup required. Once activated, Beebot Navigator immediately starts using your knowledge base. Every time you create, edit or remove a Wiki article, Beebot updates in real time.

No rework No manual steps No external integration needed
Magic activation of Beebot Navigator
Without Beebot Navigator

What companies face today

Team without Beebot Navigator support
  • Frontline teams wasting time on repeated questions
  • Lack of standardized answers across departments
  • Extensive, hard-to-search documentation
  • Risks from using AI connected to external services
Use cases

Where Navigator makes a difference

Customer service and contact centers

Quickly check scripts, exchange policies, current promotions and SOPs in seconds, mid-conversation.

Retail and store floors

Product questions, operating procedures, active campaigns — without calling support.

Industry and logistics

Operating instructions, safety checklists and maintenance step-by-steps accessible from mobile.

Franchises and networks

Standardization across locations: the same official answer anywhere in the network.

Turn your knowledge base into applied intelligence

Faster answers, smarter management, and deployment in minutes.

Teams using Beebot Navigator